Frequently asked questions
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MySuperGuru is an online platform that connects students with expert Gurus for personalized Guruing sessions across various subjects.
MySuperGuru is an online platform that connects students with expert Gurus for personalized Guruing sessions across various subjects.
Students search for Gurus by subject and location, review Guru profiles, and contact Gurus directly to arrange sessions.
You can sign up by visiting MySuperGuru.com and clicking on the "Sign Up" button. Follow the instructions to create an account.
Creating a basic account on MySuperGuru is free, but there may be fees associated with certain premium features.
You can contact MySuperGuru customer support through the contact form on the website or by emailing [email protected].
To deactivate your account, go to your profile settings and follow the instructions for deactivation.
The MySuperGuru Satisfaction Guarantee ensures that if you are not satisfied with your first lesson, you can request a refund for the lesson fee.
Yes, MySuperGuru offers mobile apps for both iOS and Android devices.
Use the search bar on the homepage to enter the subject and location. Filter the results by rating, price, and availability to find a suitable Guru.
Click on the Guru’s profile and use the "Contact" button to send a message.
Gurus set their rates, which vary based on their qualifications and experience. Rates are displayed on each Guru's profile.
Payments are made directly to the Guru, usually through methods agreed upon during your communication (e.g., bank transfer, cash, PayPal).
Many Gurus offer the first lesson for free. This will be indicated on their profile with the “1st lesson free” tag.
If a Guru does not respond within a reasonable time, you can try contacting another Guru or reach out to MySuperGuru support for assistance.
After your lesson, log in to your account, go to the Guru’s profile, and click on "Leave a Review."
Yes, you can book lessons with different Gurus for multiple subjects.
Check the Guru’s cancellation policy on their profile and notify them as soon as possible to avoid any cancellation fees.
Contact your Guru directly to discuss rescheduling a lesson.
Yes, many Gurus offer online lessons. This will be indicated on their profile.
Review any materials provided by the Guru and come prepared with questions or topics you want to cover.
Bring any necessary materials, such as textbooks, notebooks, and writing tools. Your Guru will inform you if anything specific is needed.
Yes, if you are not satisfied with your Guru, you can search for and contact a different Guru.
Gurus’ qualifications and experience are listed on their profiles. You can also read reviews from other students.
Contact your Guru immediately to resolve the issue. If the problem persists, reach out to MySuperGuru support.
Discuss your schedule with your Guru and agree on a series of lessons. You can then book and pay for these lessons as arranged
The MySuperGuru Satisfaction Guarantee allows you to request a refund for your first lesson if you are not satisfied
MySuperGuru offers Guruing in many languages, including English, Hindi, French, Spanish, German, and more.
Yes, Gurus’ availability is listed on their profiles. You can also contact them directly to confirm.
Click on the "Become a Guru" button on the homepage and fill out the registration form. Your application will be reviewed and approved based on your qualifications.
Joining MySuperGuru as a Guru is free, but there may be fees associated with premium features and advertising options.
You can set your hourly rate during the registration process or update it later through your profile settings.
Payments are made directly by the students. You can agree on the payment method (e.g., bank transfer, PayPal) during your communication with the student.
You can manage your availability through your Guru dashboard. Update your schedule regularly to reflect the times you are available for lessons.
Set a cancellation policy and communicate it clearly on your profile. If a student cancels within the timeframe specified in your policy, you may be compensated according to your terms
Provide detailed information about your qualifications, experience, and teaching style. Use a professional photo and write a compelling profile description.
Yes, you can offer lessons in multiple subjects. Make sure to add each subject to your profile with relevant qualifications and experience.
Discuss and agree on lesson times with your students. Use your dashboard to manage and update your schedule.
After a lesson, log in to your account, go to the student's profile, and click on "Leave a Review."
Review the student's needs and goals, plan your lesson accordingly, and gather any necessary materials.
Yes, you can offer group lessons. Indicate this option on your profile and discuss the details with interested students.
Inform the student immediately and try to resolve the issue. If it persists, contact MySuperGuru support for assistance.
Optimize your profile with detailed information, positive reviews, and professional photos. Engage actively on the platform and consider advertising options
Use the messaging system on the platform to communicate with students. Be prompt and clear in your responses.
Address the issue calmly and professionally. If the problem persists, contact MySuperGuru support for guidance.
Log in to your account, go to "My Profile," and make the necessary changes. Save your updates.
Yes, you can deactivate your profile temporarily through your account settings if you are unavailable for a period.
Agree on payment terms with your students before the lesson. Ensure you receive payment as agreed.
Premium features can help increase your visibility, attract more students, and provide additional tools for managing your Guruing business.
Log in to your account, go to "My Profile," and update your email address. Save the changes.
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Contact MySuperGuru support through the contact form on the website or by emailing [email protected].
Ensure you are using the correct login credentials. If the issue persists, contact MySuperGuru support for assistance.
Try accessing the site later. If the issue continues, check MySuperGuru's social media channels for updates or contact support.
MySuperGuru verifies Guru qualifications and monitors user interactions. All communication and payments are handled through secure platforms.
MySuperGuru uses secure encryption protocols to protect your data. Personal information is not shared with third parties without your consent.
Report any inappropriate behavior to MySuperGuru support immediately. They will take appropriate action to address the issue.
Currently, MySuperGuru does not offer the option to hide your profile from specific users. Contact support for any privacy concerns.
MySuperGuru offers various learning materials, including practice exercises, educational articles, study guides, and interactive tools to enhance the learning experience.
Yes, many Gurus specialize in test preparation for standardized exams like SAT, GRE, IELTS, and more.
Yes, MySuperGuru offers Gurus for many languages, including English, French, Spanish, German, and more, as well as resources for language learning.
Gurus may provide study materials directly. Additionally, MySuperGuru's resource library contains various learning aids.
Yes, some Gurus offer career coaching and professional development sessions.
Gurus can help you develop effective study habits, time management, and organizational skills.
Premium membership may offer additional features like priority support, access to exclusive content, and enhanced search options.
Yes, MySuperGuru offers Gurus for various hobbies, including music, dance, sports, and more.
Some Gurus may offer discounts for long-term commitments or multiple sessions. Discuss this directly with your Guru.
Complete your profile with detailed information, positive reviews, and professional photos. Consider using advertising options to increase visibility.
Yes, you can offer Guruing in any language you are proficient in. Indicate this on your profile.
Prepare lesson plans based on the student's needs and provide any necessary materials. Communicate with the student to ensure they are prepared.
Yes, enable notifications in your account settings to receive alerts for new student requests.
You can offer any type of lesson online, including academic subjects, language learning, test preparation, and more. Ensure you have the necessary tools and resources for online teaching.
The virtual whiteboard is available during online lessons. Use it to write, draw, and illustrate concepts in real-time.
Inform your student immediately and try to resolve the issue. If it persists, consider rescheduling the lesson and contact support if needed.
Yes, you can use any tools and resources that enhance the learning experience. Ensure your student has access to these tools as well.
Regularly ask for feedback from your students and make necessary adjustments to your teaching methods and materials.
Yes, use your Guru dashboard to track your lessons and earnings.
Address the issue calmly and professionally with the student. If the problem persists, contact MySuperGuru support for guidance.
Optimize your profile, engage in social media, offer free introductory sessions, and encourage students to leave positive reviews.
Yes, many Gurus specialize in exam preparation for various standardized tests and entrance exams.
MySuperGuru reviews the qualifications and experience of Gurus during the registration process. Gurus may be asked to provide proof of their credentials.
Clearly communicate your cancellation and rescheduling policy to students and handle each situation according to your terms.
Yes, log in to your account, go to "My Profile," and update your profile picture.
Use interactive tools, multimedia resources, and real-life examples to make your online lessons engaging and effective.
Include your qualifications, experience, teaching style, subjects offered, availability, and a professional photo.
Agree on a secure and convenient payment method that works for both you and the student, such as PayPal or bank transfer.
Yes, you can offer Guruing to students of all ages. Indicate your preferred age groups on your profile.
Ensure you have a quiet, well-lit space with a stable internet connection, a webcam, and any necessary teaching materials.
You can deactivate your profile temporarily through your account settings if you need to take a break.
Use notes and assessments to monitor student progress and adjust your teaching plan as needed.
Yes, you can offer specialized services such as academic coaching, language immersion, or professional skills training.
Be approachable, supportive, and understanding. Build trust by listening to their needs and providing constructive feedback.
You need a reliable internet connection, a computer or tablet with a webcam, a quiet teaching environment, and any necessary teaching materials.
Ask for feedback at the end of your lessons and remind students to leave a review on your profile.
Yes, you can offer packages or discounts for bulk bookings. Discuss this directly with your students.
Be honest if you don’t know the answer immediately. Take the time to research and provide a thorough explanation in the next session.
Use virtual whiteboards, screen sharing, educational apps, and multimedia resources to enhance the learning experience.
Set clear expectations, be responsive to messages, and use concise, understandable language.
Address the issue with the student directly. If it remains unresolved, contact MySuperGuru support for assistance.
Address the issue with the student directly. If it remains unresolved, contact MySuperGuru support for assistance.
For more detailed information or specific inquiries, please visit MySuperGuru.com or contact their support team.
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